Frequently Asked Questions

QUESTION: How do I do this?  How do I look into booking a party?
ANSWER: Use our Booking Form to check your date and time.  Simply complete a booking request for that slot, and we'll respond letting you know if it is available. Just confirm and that's it!

QUESTION: How do I know the trailer can come to my house?
ANSWER: When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Very rarely are we able to park on a city driveway. The majority of the time we will park on the LEGAL side of your neighbourhood street, so you might want to let your neighbours know in advance (in case they object). We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 65 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

QUESTION: Will the kids know what to do?
ANSWER: That's why we bring our Game Coach! He/She helps the kids along, inspires and instructs. We make sure it's the party of the year!

QUESTION: Should I be concerned about the types of games for kids?
ANSWER: If you have such concerns, inform the Game Coach upon arrival and he/she will make sure that the gaming is appropriate. Otherwise, he/she will follow the lead of the guest(s) of honor and make sure they are having the time of their lives!

QUESTION: What about bad weather?
ANSWER: We come rain, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive.

QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first & they all see the grand arrival of our mobile video game theatre!

QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: Certainly not! Bring them on! We'll keep them all having fun, but remember that up to 20 can play at once inside, with 8 more outside depending on weather.

QUESTION: Do I request certain games?
ANSWER: We always bring the full game library to every event and your Game Coach will listen to and make suggestions to make your event successful.  If there are certain games (or ratings) that you wish to avoid, simply let the Game Coach know.

QUESTION: Do I tip the Game Coach?
ANSWER: The Game Coach is there to make sure that your group is making the most of our high-tech fun. He/she tutors, inspires and entertains. Tipping for service is a great idea, but not required.

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking, you must pay on line or arrange to drop your payment with us. Otherwise, your date and time is still open for booking by others. Please call to discuss if your organization or situation is an exception and we can talk about options.

QUESTION: How do the invitations work?
ANSWER: As soon as you confirm and pay for your party on line, we mail invitations to you.

QUESTION: What time will you be arriving?
ANSWER: The Game Coach arrives in plenty of time to be setup and start your party at the designated start time. Normally between 10-20 minutes ahead of time.

QUESTION: Where can I view your official policies?
ANSWER: You can view them here.

QUESTION: How can my organization raise funds through Curbside Game Box Inc.?
ANSWER: If a school, church or non-profit hands out our flyer and a party is booked as a result, the organization receives $20 cash back for fundraising. We will print the half-page, full color flyers and drop them off; all you have do is distribute them! No cost, no risk, no selling cookie dough! You can even do an e-mail blast! We can also raise funds by being part of a "kids zone" at a large event and either charging tickets to play in the Mobile Game Theatre or accepting a wristband or tickets for timed play. Depending on the arrangement, either a percentage goes back to the organization or 100% goes back, if the Mobile Game Theatre has been hired in advance.

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